Blink cameras have become increasingly popular for their affordable price and easy installation.
However, like any electronic device, they are not free from issues. One everyday problem users encounter is the “live view failed” error.
This article will discuss the troubleshooting tips to resolve this issue and get your Blink camera back to working smoothly.
Check Your Internet Connection
The first thing to check is your internet connection. Blink cameras require a stable and strong Wi-Fi connection to function properly.
Ensure that your Wi-Fi network is working and the camera is within range of the router. If your internet is slow or disconnected, it can lead to a live view failed error.
Reboot Your Blink Camera
If the internet connection is not the problem, the next step is to reboot your Blink camera.
Unplug the camera from the power source and wait 10-15 seconds. Then, plug it back in and check if the issue persists. This simple step can often resolve the problem.
Check the Camera and Sync Module Batteries
Blink cameras and their sync modules require batteries to function. Ensure that the batteries are fully charged and not low on power.
If the batteries are low or dead, it can cause the live view failed error. Replace the batteries if needed and check if the issue is resolved.
Clear the Camera’s Cache
Like any device that connects to the internet, Blink cameras store data in their cache. A cache is a temporary storage area that stores frequently accessed data.
Over time, the cache can become full and cause problems with the camera’s functionality. Clearing the cache can resolve the live view failed error. To do this, follow these steps:
- Open the Blink app on your smartphone or tablet.
- Tap on the camera that is giving the live view failed error.
- Tap on the settings icon.
- Select “Advanced Settings.”
- Tap on “Clear Video Cache.”
- Restart your camera and check if the issue persists.
Check the Camera’s Firmware
Blink cameras receive firmware updates occasionally to fix bugs and improve functionality. Ensure that your camera’s firmware is up-to-date. Outdated firmware can cause issues such as live view failed error. To check for updates, follow these steps:
- Open the Blink app on your smartphone or tablet.
- Tap on the camera that is giving the live view failed error.
- Tap on the settings icon.
- Select “Device Information.”
- Check if there are any updates available.
- If updates are available, select “Update” and follow the instructions.
Reset Your Blink Camera
If none of the above troubleshooting tips works, the last resort is to reset your Blink camera. Resetting the camera will erase all the data and settings. To reset your Blink camera, follow these steps:
- Locate the reset button on the camera.
- Press and hold the reset button for 10-15 seconds.
- The LED light on the camera will turn off and then on again.
- Release the button.
- Wait for your camera to restart.
- Reconnect your camera to the Blink app and set it up again.
In conclusion, the “live view failed” error can be frustrating for Blink camera users. However, following the above troubleshooting tips, you can resolve the issue and get your camera back to working smoothly.
If the issue persists, you can contact Blink customer support for further assistance.
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