How to Fix Teckin Smart Plug Not Connecting

If you have a Teckin smart plug, you know how convenient it can be to control your appliances from afar. 

But it can be annoying when your Teckin smart plug can’t connect to the Wi-Fi network in your home. This article will show you how to fix the problem of the Teckin smart plug not connecting step by step.

Reasons for Teckin Smart Plug Not Connecting

Before diving into the solutions, it’s essential to understand why your Teckin smart plug is not connecting. Here are some common causes:

1. Wi-Fi Signal Issues

The Teckin smart plug requires a stable Wi-Fi connection. If your Wi-Fi signal is weak or unstable, it can cause connection issues.

2. Incorrect Wi-Fi Password

Your Teckin smart plug won’t connect to the network if you recently changed your Wi-Fi password.

3. Compatibility Issues

Some Teckin smart plugs may not be compatible with certain routers, causing connection issues.

4. App or Firmware Issues

The Teckin app or firmware may occasionally have bugs that prevent the smart plug from connecting to the network.

How to Fix Teckin Smart Plug Not Connecting

Now that you know the reasons for the issue, here are some solutions to fix the Teckin smart plug not connecting problem:

1. Check Your Wi-Fi Signal

Ensure your Wi-Fi signal is stable and strong enough for your Teckin smart plug to connect. If your router is far from the smart plug, consider moving it closer or using a Wi-Fi range extender.

2. Reset Your Smart Plug

Resetting your Teckin smart plug can help reconnect to your Wi-Fi network. To reset your plug, hold the power button for at least 5 seconds until the light starts flashing rapidly. Then, reconfigure the plug using the Teckin app.

3. Check Your Wi-Fi Password

Double-check your Wi-Fi password to ensure it’s correct. If you recently changed your password, update it in the Teckin app settings.

4. Use a Different Router

If your Teckin smart plug is incompatible with your current router, try using a different one. Teckin recommends using a 2.4GHz Wi-Fi router for the best compatibility.

5. Update the Teckin App or Firmware

Check for updates to the Teckin app or firmware, as they may have bug fixes that address the connection issues.

6. Contact Teckin Support

If none of the above solutions work, contact Teckin support for further assistance.

Read More: Do Smart Lights Slow Down WiFi?


Having a Teckin smart plug can make your life easier, but connection issues can be frustrating. Following the steps outlined above, you can fix the Teckin smart plug not connecting problem and enjoy the convenience of remotely controlling your appliances.


Q1. Can I use a 5GHz Wi-Fi router with my Teckin smart plug?

A1. No, Teckin smart plugs only work with 2.4GHz Wi-Fi routers.

Q2. Do I need to reset my smart plug whenever I change my Wi-Fi password?

A2. You’ll need to reset your Teckin smart plug and reconfigure it with the new Wi-Fi password.

Q3. How can I update the Teckin app or firmware?

A3. You can update the Teckin app through your phone’s app store. To update the firmware, open the Teckin app and go to Device Settings > Firmware Upgrade.

Q4. How do I know if my Teckin smart plug is compatible with my router?

A4. Teckin recommends using a 2.4GHz Wi-Fi router for the best compatibility with their smart plugs. Check the router’s specifications to confirm compatibility.

Q5. What should I do if my Teckin smart plug still won’t connect after trying all the solutions?

A5. Contact Teckin support for further assistance. They may be able to provide additional troubleshooting steps or replace the smart plug if necessary.

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