If you’re reading this article, chances are you’re one of the many homeowners who have experienced issues with their Ring Doorbell Camera not detecting motion.
While this can be frustrating, there are several reasons why your Ring Doorbell Camera may not be detecting motion.
Why is my Ring Doorbell Camera not detecting motion?
There are several reasons why your Ring Doorbell Camera may not be detecting motion.
Poor Wifi Connection
If your camera has trouble connecting to the internet, it won’t be able to send alerts when it detects motion.
Check device settings
Check that you have enabled motion detection and set the sensitivity level correctly in your app’s settings. It’s possible that these settings were changed accidentally or during an update.
Obstruction
Having trees, bushes, or walls in the camera’s way can also hinder its ability to detect motion. Check that nothing is blocking its line of sight and move it if necessary.
Outdated firmware
Faulty hardware could contribute to this problem as well. If all else fails, try resetting your device by pressing and holding down the button on the back for 20 seconds until it restarts.
Common causes of this problem
- The incorrect positioning of the device is a common contributing factor. It’s possible that your camera won’t also pick up on motion if it’s placed too high or at an angle that doesn’t cover the desired area.
- Poor internet connection is another possibility. If your Wi-Fi signal is weak, your Ring Doorbell Camera may not detect motion.
- A dirty lens can also be a culprit. Accumulated dust and grime can impair the camera’s vision, making it difficult to pick up movements in its field of view.
- Outdated firmware can also cause issues with motion detection in Ring Doorbell Cameras. Ensure you update your device with the latest software to ensure optimal performance.
How to fix the problem
Make sure that the camera’s battery is fully charged
A low battery may cause the device to malfunction or fail to detect motion. If this is not an issue, try resetting your camera by pressing and holding down its reset button for 15 seconds until it restarts.
Adjust settings on Ring app
Another solution might be adjusting the settings on your Ring app. Check if you have enabled Motion Detection in Settings > Motion Settings. Also, ensure that you have set up proper zones in which you want to receive alerts when motion occurs.
Check Wi-Fi
If none of these solutions work, consider checking whether anything might be blocking your device’s view of its surroundings or interfering with Wi-Fi connectivity.
Clear objects
Move any objects that could obstruct the view and relocate any devices that could interfere with connectivity.
Tips to prevent the problem from happening again
To prevent your Ring Doorbell Camera from not detecting motion, there are some helpful tips you can follow.
- Ensure the camera’s view is clear of obstructions such as trees or bushes. These may be blocking the camera’s line of sight and preventing it from detecting motion accurately.
- Check if your Wi-Fi signal strength is low in the area where you have installed the Ring Doorbell Camera. A weak signal can cause connection issues, resulting in delayed or missed notifications about detected motion.
- Keep your camera firmware up-to-date. Regular updates include bug fixes and improvements that will enhance its performance.
- Consider investing in a Ring Chime Pro device that is an extender for your Wi-Fi network. This device significantly improves connectivity between devices on your home network, including the Ring Doorbell Camera, thus reducing the chances of missed notifications.
Conclusion
With these tips in mind, you’ll be able to enjoy a more reliable and effective security system with your Ring Doorbell Camera.
Keep an eye on potential issues and take action promptly to ensure maximum protection for yourself and your home.
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